Our Company
Five-Star Guarantee
We unceasingly strive to uphold our Five-Star Guarantee, which is deeply embedded in our Company’s culture.
As part of our promise to steadfast superiority, value and professionalism, we proudly pledge:
Product Quality Guarantee
100% quality. Our product is sourced directly from the refinery and delivered straight to your door.
Our trucks are sealed. Our loads arrive at their final destination with a Bill-of-Loading, issued by the refinery.
Quality checks. We test for product integrity and compliance on a regular basis, and we encourage our customers to do the same.
100% compliant. We carry the CleanFuel and CleanSupplier stamp, which means that our customers can be assured that the fuel they buy is 100% clean and that their fuel supplier is 100% compliant in terms of all legal requirements.
Product Availability Guarantee
Uninterrupted supply. We always have access to product by virtue of our supply agreements.
Product assurance. Even though industry incidents occur, we guarantee that if a product is available on the market, you will find it at XFuels.
National footprint. We have a nation-wide network of supply connections, ensuring we fulfil our clients’ fuel requirements seamlessly.
Service Guarantee
Quick turn-around times. We guarantee that product will be delivered within 48-hours of being ordered (excluding during price change periods).
High standards. Our fleet will always comply with the highest international safety and operating standards.
Real-time monitoring. Our fleet is monitored real-time, and our customers are regularly updated on expected delivery arrival times.
Branding Quality Guarantee
A lasting brand. The XFuels branding elements are of the highest quality. It is manufactured to last for an extended period of time.
Attractive retail sites. The XFuels branding is guaranteed to appeal to the motoring community.
Fast upgrades. Our branding projects are promptly executed, and without major disruption to your forecourt activities.
Best Value Guarantee
Business partnerships. XFuels is a sincere and reliable business partner, and we always pursue win-win relationships.
Unrivalled value. Our customers benefit from overall best value.
Superior value at lower prices. We focus on supplying top-quality products at the best possible prices.
Flexible payment solutions. We tailor-make a payment solution to your business’ unique requirements.